App privacy policy
PickupPal — Privacy Policy
Effective date: April 2026
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This is the privacy policy for PickupPal, an iOS app that helps you find collection-only listings on eBay UK near your postcode. PickupPal is built and operated by Matthew Drayton, a sole developer based in the United Kingdom.
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This policy explains, in plain English, what data the app handles, why, and what you can do about it. The short version: PickupPal stores nothing about you on any server, has no user accounts, runs no analytics, and includes no advertising or tracking SDKs.
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1. What PickupPal stores on your device
When you first open PickupPal you're asked for your UK postcode. The app saves this locally on your device using the operating system's standard preference store (UserDefaults). You can change or remove it at any time from the Settings screen inside the app.
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The app may also store a temporary OAuth access token in the iOS Keychain. This token is issued by eBay's developer platform to PickupPal as a whole (not to you personally) and is used only to authorise PickupPal's anonymous search requests to eBay's public API. It contains no information about you. It expires roughly every two hours and is then refreshed automatically.
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That is the complete list of what PickupPal stores. There are no user accounts, no profiles, no usage history, no saved searches, no favourites, and no synchronisation with any cloud service operated by PickupPal.
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2. What PickupPal sends to eBay
When you perform a search, PickupPal sends a request to eBay's public Browse API (api.ebay.com). The request includes:
- Your postcode (so eBay can return items available for collection near you)
- Your search keyword, if any
- Your filter values — distance radius, sort order, listing types
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These are the same parameters you would send if you used eBay's "Local Pickup" filter on ebay.co.uk in a web browser. The request is anonymous: PickupPal does not authenticate you with eBay and does not transmit any device identifier, advertising ID, name, email address, phone number, or location captured from your device's GPS.
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eBay's handling of the requests it receives is governed by eBay's own privacy policy, available at: https://www.ebay.co.uk/help/policies/member-behaviour-policies/user-privacy-notice
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PickupPal has no visibility into, or control over, what eBay does with that data on its servers. Like any web service, eBay may keep server logs containing the source IP address and request parameters of incoming requests.
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Tapping a listing in PickupPal opens that listing in the eBay app (or, if the app isn't installed, in Safari). At that point you're interacting with eBay directly and any data you provide is between you and eBay.
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3. What PickupPal does not do
To be explicit, PickupPal does not:
- Run any servers or backend infrastructure
- Maintain any database of users, searches, or activity
- Use Google Analytics, Firebase, Mixpanel, or any other analytics SDK
- Use any crash-reporting SDK
- Use any advertising SDK or display any ads
- Use Apple's Advertising Identifier (IDFA) or request App Tracking Transparency permission
- Track you across other apps or websites
- Sell, rent, or share data with third parties
- Read your contacts, photos, calendar, location (via GPS), microphone, or camera
- Send you any push notifications, emails, or marketing messages
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4. Data retention and deletion
The postcode you enter remains on your device until you change it inside the app or delete the app entirely. Uninstalling PickupPal removes all local app data, including the postcode and any cached OAuth token.
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Because nothing is stored on PickupPal-controlled servers, there is no retention period to disclose and nothing for the developer to delete on your behalf. Your data lives on your device, end of story.
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5. Your rights
Under the UK GDPR, the EU GDPR, and similar regulations elsewhere (including the California Consumer Privacy Act), you have rights including the right to access, correct, delete, and restrict processing of personal data held about you.
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Because PickupPal does not collect or hold any personal data on its own servers, there is nothing for the developer to access, correct, or delete on your behalf. To exercise the equivalent right in this app, simply uninstall PickupPal — this removes the only data the app ever stored, which lived on your own device.
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If you wish to exercise these rights with respect to data eBay holds (resulting from search requests PickupPal makes on your behalf), please contact eBay directly using the link in section 2.
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6. Security
The OAuth access token stored in the Keychain uses iOS's hardware-backed secure enclave where available. All network requests from PickupPal to eBay are made over HTTPS. PickupPal does not transmit any data over unencrypted connections.
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7. Children
PickupPal is rated 4+ in the App Store. The app does not knowingly collect data from anyone, including children under 13 (or under 16, in some jurisdictions). The app does not contain in-app purchases, advertising, or any feature that targets children specifically.
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The eBay listings displayed in PickupPal originate from eBay's marketplace and the categories shown reflect eBay's own content policies. Parents and guardians should supervise use of the app if they have concerns about marketplace content.
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8. Changes to this policy
If this policy changes in a way that affects how data is handled, the updated version will be published at the same URL with a new "Effective date" at the top. Material changes will also be summarised at the top of this document so you can see at a glance what changed.
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9. Contact
Questions, concerns, or requests about this privacy policy can be sent to: mattdray@luminaryai.co.uk
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PickupPal is operated by an individual, so please be patient with response times. Most questions can be answered within a few days.
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PickupPal is not affiliated with eBay Inc. eBay® is a trademark of eBay Inc.